"We asked Josh to further develop our coaching and compliance process. Drawing on his knowledge and experience, he developed a comprehensive program in a fraction of the time it would have taken us to create in-house. He created value at the corporate level by offering us a fresh perspective while providing us with a more structured approach to the entire coaching process. He also created value at the individual store level by sharing best practices and providing the operators with concrete action items to take their store to the next level. Josh has a vast amount of knowledge, covering all aspects of the restaurant. We are very pleased with Josh's work and are looking forward to working with him again in the future."
Michael Berger - Managing Partner - Elevation Franchise Ventures, LLC
"As first time restaurant owners your guidance and expertise proved to be invaluable to us from concept inception all the way to training of our staff at opening. You made us feel as if we were your only clients by the time dedicated to us and your never-ending availability to us. As we move forward with expanding our brand we will be sure to continue to use AIM Restaurant Consulting to give us the peace of mind that only their expertise can bring us."
Tom An & Paul Choi – Owners – Bon Chon Chicken, Centreville, VA
"Josh Lorence was a tremendous asset in our efforts to expand our concept and get our new operation on its feet. Josh joined our team shortly after the opening of our second location; he came to the table with numerous efficiency, management and most importantly cost cutting ideas. Josh has a diverse hospitality background from which he pulls. Josh is always drawing from his past experiences and well as staying up on current trends in the industry and in the economy. This allows him to make proactive adjustments before downward trends affect the bottom line."
Aaron King – Corporate Chef – Gateway Market and Café, Des Moines/West Des Moines, IA
"AIM Restaurant Consulting was instrumental in helping my company rollout highly targeted Local Store Marketing programs for our 16 Burger King locations. Their knowledge and professionalism was evident from our first conversation. Readily available, reasonably priced, and highly effective, AIM can help your business.
Michael Versaci - Director of Marketing - Michigan Multi-King, Inc.
"Josh Lorence worked with my restaurant during the hard economic times. He noticed that we were short staffing ourselves in order to maintain certain labor goals. He suggested that we add another staff member to our lunch shift and it really paid off. We’re now 10-15% higher in sales week to week because we can simply serve more customers without jeopardizing our quality of food or customer service. Josh also pointed out different ways to help maintain our equipment, which lowered repair costs and electric bills. These issues that had gone unnoticed were costing us money and unnecessary headaches. In addition, Josh introduced us to different marketing techniques to develop our business and to expand to customers that didn’t even know that we existed. Through these marketing efforts our catering business has exploded. Josh’s sense of urgency and customer service skills are amazing, and his experience and leadership really shined while he was in my restaurant.
Thanks again Josh. I truly appreciate everything that you’ve done.”
Ronald Knautz - Owner/Operator - Jimmy John's Franchise, Chicago, IL