TURNAROUND

 

How much more profitable do you think your restaurant would be if the operation was fully optimized and stayed that way?

 

It can be hard enough to identify problem areas, but restaurant owners can have an even hader time making improvements stick.  They work hard to get things up to speed but then something always seems to break down.  It’s like taking one step forward and two steps back.  Some of the main recurring problems are employee turnover, poor follow through and falling back into old habits.  When these problems come back, profit often declines to old levels and the money spent on the improvement plan is lost.  That's where we can help.

 

An operations assessment will help existing restaurant owners identify systems, training, and customer service problem areas, and provide specific solutions that will improve poor operations and make good ones even better.  Our comprehensive review will cover all the key areas from cost of goods sold to customer service.  It is an objective and detailed assessment of the operations strengths and weaknesses taken from a deep knowledge of the industry and known to work well.  AIM will provide you with easy to follow systems that will enable you to train your staff more easily and hold them accountable.  Proper systems that management can audit will help assure that you won't slip back into your old ways.

 

 

"Josh Lorence worked with my restaurant during the hard economic times. He noticed that we were short staffing ourselves in order to maintain certain labor goals.  He suggested that we add another staff member to our lunch shift and it really paid off.  We’re now 10-15% higher in sales week to week because we can simply serve more customers without jeopardizing our quality of food or customer service.  Josh also pointed out different ways to help maintain our equipment, which lowered repair costs and electric bills.  These issues that had gone unnoticed were costing us money and unnecessary headaches.  In addition, Josh introduced us to different marketing techniques to develop our business and to expand to customers that didn’t even know that we existed.  Through these marketing efforts our catering business has exploded. Josh’s sense of urgency and customer service skills are amazing, and his experience and leadership really shined while he was in my restaurant.

 

Thanks again Josh.  I truly appreciate everything that you’ve done.”

Ronald Knautz - Owner/Operator - Jimmy John's Franchise, Chicago, IL